Book your call is (not that) important to us: why customer service is broken - Compare Prices and buy the Book



Title: Your Call Is (Not That) Important to Us: Why Customer Service Is Broken
Author: Emily Yellin
ISBN: 1416546898
EAN: 9781416546894
320 Pages
Publisher: Free Press
Binding: Hardcover
Publication date: 2009-03-24


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